Questions we usually get.

If yours isn’t here, drop us a note. We’ll either answer it, or add it.

1. 01You're new — why should I trust you with my budget?

   Honest answer: try the audit first. £499 buys you two weeks of reading and a written document. You can take that document and walk away. The people who decide to carry on tend to do so because the document is good, not because they signed a contract on day one.

2. 02Do you have case studies?

   Not AdTurbo case studies yet — we only just opened the door, and we'd rather have no logo wall than a fake one. The team has run paid search for a decade across e-com, SaaS, lead-gen and DTC; we'll talk through specific past work on the first call if it's useful.

3. 03What size businesses do you work with?

   We work best with brands spending £5k–£100k a month on Google Ads. Below about £2.5k a month, paid search rarely earns back the agency fee — and we'd rather say that on the first call than take work that won't pay either of us back.

4. 04How long until I see results?

   The first two weeks are the audit. Weeks two to four are the rebuild. After that, most accounts show measurable lift in 30 to 60 days. If we haven't moved the numbers by month three, we'll say so — and explain why.

5. 05Do you only do Google Ads?

   Mostly. We'll run Meta or YouTube alongside Google when the brief calls for it. But we won't take on a channel unless we can do it as well as we do paid search.

6. 06What's the difference between Services and E-com?

   Services is a flat retainer: £849 a month after the £499 audit. E-com is the same retainer plus a performance commission on revenue we drive — 10% on monthly sales under £25k, 5% above. The commission tier makes sense when your ad spend maps directly to traceable transactions (Shopify, WooCommerce, Magento). For lead-gen, SaaS and service businesses, the flat fee is usually the better fit.

7. 07What's actually in the £499 audit?

   A 12–20 page written document covering account structure, ad copy, landing pages and tracking. It includes a ranked fix list (with expected-impact maths next to each item) and a 60-minute readout call with the strategist. It's the same audit we'd run in week one of working together — except this time you keep the document and walk if you want to.

8. 08Can I cancel after the three months?

   Yes — any time, no notice required, once the three-month minimum is up. The retainer only works when both sides are getting more out than they're putting in. When that stops being true, we'd rather you left.

9. 09Who actually works on my account?

   A strategist, a PPC analyst and a creative lead. The same three specialists from the brief through to whenever you decide to leave — no handover to a delivery team once the contract is signed.

10. 10How do you report?

    Written. A short check-in every fortnight, a longer monthly report on the first Monday of the month. What we tested, what shifted, and what's queued up next. Not a 47-page dashboard nobody opens.

11. 11Do you sign NDAs?

    Yes. If yours is mutual and reasonably standard, we'll sign it on the first call.

12. 12Where are you based, and do you do in-person?

    Manchester. We're happy to come to you for the first meeting if you're in the UK, and Enterprise clients get quarterly strategy days on-site.